How to buy and sell on RETRO//VRS

Seller guide – How to sell

• Step 1 – Upload your item's certificate of authenticity

  To get started with listing your item on the marketplace, click here and fill in the form. Upload the certificate of authenticity (in PDF format) of your item. If your item has a serial number, include it as well. If not, leave the serial number blank.

• Step 2 – Our team will review the certificate of authenticity

  If the certificate of authenticity is approved by our team, we will accept the item. To see if your item has been approved, see the Pending Items list here . If the certificate of authenticity appears invalid to us, we cannot accept the item on RETRO//VRS.

• Step 3 – If approved, fill in the listing form

  In the pending items list here, click on the GO TO LISTING FORM button and fill out the form. You will have to take photos of your item. To take good photos, refer to the photo taking guide here. Some infomation like designer name, serial number and condition cannot be edited after submitting the listing form. You can save your progress on the listing form and come back to it later by clicking on the SAVE PROGRESS button. However, note that images cannot be saved in this way due to current server limitations. You must submit the photos right before completing the form. Click on the POST MY ITEM button to submit the listing form.

• Step 4 – Final review of your item

  Our team will do a final review of the listing form you submitted, and we will mint some information on the Polygon blockchain. The email associated to your account will be on the blockchain as the current owner of your item. We will email you to let you know when your item has officially been posted on our marketplace.

• Step 5 – Marking your item as FOR SALE

  By default, all new items posted on the marketplace are initially set as NOT FOR SALE, but they are still visible to potential buyers. To set your item as FOR SALE, go to the EDIT ITEM SECTION at the top of your item's page and set it to FOR SALE. You can switch between FOR SALE and NOT FOR SALE as long as your item is not currently being purchased or shipped to a buyer.

• Step 6 – Ship your item to the buyer

  When a buyer has purchased your item, the next step will be for you to ship the item to the buyer. The buyer's shipping address is found in your Dashboard > SELLER VIEW > ORDERS FOR MY LISTINGS. To ensure the item is safely packaged and does not get damaged, refer to the Packing and shipping instructions. Make sure to keep the tracking number of your order. Once you have shipped the item, please mark the order as shipped by submitting your tracking number in your Seller Dashboard.

• Step 7 – Collecting your payment

  The buyer will confirm with us when they have received the item. If the user is satisfied with it, they will mark the order as complete. You will then be able to collect your payment from the sale. If the user is not satisfied with the item, they must ask for a return & refund request within 3 days of receiving the item.If the user decides to keep the item, you will receive your payment withing 2-3 business days.

• Step 8 – Transfer of ownership on the blockchain

  Finally, we will officially switch the buyer to be the current owner of the item on the Polygon blockchain.